Reference

bdcuan Privacy Policy for Indonesia Accounts

Our bdcuan Privacy Policy explains what we collect when you create an account, verify your phone and use DANA, OVO, GoPay or QRIS.

Clear data purposesWallet record contextAccount access choicesCookie controls
bdcuan bdcuan Privacy Policy for Indonesia Accounts
PRIVACY CONTACTS

Get Privacy Help Through Account Support

A clear contact route helps you ask what we hold, why we use it or how to correct an account detail.

Account access request Ask us to confirm which account details are linked to your verified phone path. We may request account checks before discussing records, especially when the request concerns Live Baccarat or Aviator activity.
Wallet record question Send the payment rail, receipt reference and approximate time when DANA, OVO, GoPay or QRIS status looks incomplete. We can compare the receipt trail with the account record.
Correction request Tell us which personal detail needs changing and why it is inaccurate. We review the account step connected to your verified phone before applying a correction or explaining the applicable retention rule.
RECORD HANDLING

How We Protect Your Account Records

We separate account identity, wallet references and technical activity so each record has a clear purpose. Phone verification supports account security, while device and session details help us investigate unusual access.

Account details

We use your verified phone path and submitted account details to create, maintain and protect your access. Please keep those details accurate so a privacy request can be matched to the correct record.

Payment references

For DANA, OVO, GoPay, QRIS, virtual account and bank transfer activity, we keep practical references such as status and time. These help reconcile receipts without requiring your wallet password.

Cookies and devices

Cookies may remember session choices, while device and browser signals can help identify an unusual login. You can manage browser cookie settings, though some account access steps may then need repeating.

Security checks

Phone verification happens before account access, and we may ask for additional account checks when a request or login does not match the normal path. Never send us a wallet password.

Retention periods

We retain records only for the operational, security or legal purpose described in our Privacy Policy. A wallet receipt may remain after a session ends when it is needed to resolve status or account questions.

Your requests

You can ask what personal records we hold, request a correction or ask about removal options through account support. We may verify your identity first and explain when local law affects the response.

Privacy Policy Questions About bdcuan

These Privacy Policy answers focus on the account steps Indonesian customers ask about most: phone verification, wallet receipts, cookies, device access and record requests. If your question is not covered, use the account support path with the phone number and payment reference connected to your account.

It covers account details, phone verification, wallet references, cookies, device and session logs, security checks, retention and requests to access or correct records where local law permits.

No. We may keep a payment reference, status, amount and time for DANA or QRIS activity, but you should never send us your wallet password. Those records help match a receipt to your account.

Phone verification helps connect you to the correct account before access and supports privacy checks. If you ask about records linked to Live Baccarat or Aviator activity, we may verify that same account path.

Yes, you can contact account support and ask which personal records we hold or how they are used. Include your verified phone path; we may check identity before sharing account-specific details.

Send a correction request through account support and identify the inaccurate field. We compare it with your verified account details, then update the record or explain why a legal or security rule affects timing.

Cookies can preserve session choices, while device and browser signals may help detect unusual access. Your mobile browser controls cookies, but turning them off may require you to repeat login or verification steps.

You may ask about deletion through account support. We assess the request against security, transaction and legal retention needs, and access or eligibility depends on local law in your region.